How to identify the identification of Beyerdynamic fakes, parallel imports and anti-counterfeit labels

3.15 As the “International Consumer Rights Day”, on March 15th each year, the China Consumers Association and relevant departments and enterprises will jointly hold a large-scale publicity campaign to introduce consumer knowledge and legal knowledge to consumers in various ways. Promote consumer rights; awaken consumers' self-protection awareness; urge consumers to pay attention to consumer rights; promote the whole society to care for and support consumer protection. On the occasion of 3.15, Zhuoxin Group teaches you to identify some common consumer traps in the form of questions and answers about the problems and phenomena of the German Beyerdynamic headphones in the Chinese market:
Q: If you guarantee that the Beyerdynamic headphones I bought are authentic licensed?
A: First of all, when you buy Beyerdynamic headphones, you should check whether there is a product barcode on the product packaging and a unique serial number. Please check the anti-counterfeit label immediately after purchase, if your product is the first Once you are queried, the products you purchase can be guaranteed to be authentic. At the same time, in order to ensure your rights and interests, please try to contact the authorized dealer of Beyerdynamic to purchase.

Q: Why did I just purchase the DT231 to open the anti-counterfeit label query and prompt you to be the Nth query?
A: There are a number of new DT231 and DT990 parallel headphones with fake security labels and barcodes on the market. It is difficult to distinguish from the packaging alone. However, a query will find that the 17-digit information security code you entered has been queried multiple times. This is because the 17-digit information security code of the parallel counterfeiters is the same, and the numbers of the barcodes on the products on the parallel goods are the same. If the 17-digit information security code of the DT231 you purchased is "25749591332612382" and the number on the product barcode is "2210307040A00096", please refuse to purchase, because this so-called licensed product is not guaranteed by Zhuoxin.

Q: Is the parallel headset really cheap? Is there any after sales service?
A: Parallel headsets are usually undocumented by formal channels, smuggled into the country, or assembled and sold in China through smuggled accessories. The channel of parallel headphones is usually hidden, and the quality is not guaranteed. The only advantage is that the price is lower than the authentic licensed. The parallel-made Beyerdynamic headphones that appear on the domestic market all claim to provide one-year warranty service. In fact, the after-sales service of parallel headsets is only for the maintenance itself. If you need to replace any accessories, the charges are quite expensive, and many accessories are not in it. The so-called warranty coverage. That is to say, if the parallel consumers have any need to replace the parts within one year, then the parallel consumers will pay more than the purchase of genuine licensed goods.

Q: The price of the DTX900/800/700 package sold on Taobao is very cheap. Is it genuine?
A: Taobao has a large number of DTX900/800/700 sales, ranging from 300 to 100. These Beyerdynamic headphones, which claim to be a work bag, are not genuine Beyerdynamic products, and the workmanship and sound quality are very rough. Basically, in addition to second-hand products, the bags that appear on the market, that is, the unpacked version of Beyerdynamic headphones, are counterfeit fakes.

Q: Some dealers sell both parallel imports and licensed goods, and they guarantee that they have after-sales service. Is it true?
A: For such a dealer, our company's policy is to stop the cooperation immediately after the discovery. Considering the possibility that he will guarantee the parallel product of parallel imports, our products will not be guaranteed.

Q: If I have problems with after-sales service and the dealer does not cooperate, what should I do?
A: You can contact Zhuo Xin Group directly to solve the problem. You can contact us by email, phone, online message, etc. Zhuoxin Group will pay attention to any suggestions made by each consumer.

3.15 As the “International Consumer Rights Day”, on March 15th each year, the China Consumers Association and relevant departments and enterprises will jointly hold a large-scale publicity campaign to introduce consumer knowledge and legal knowledge to consumers in various ways. Promote consumer rights; awaken consumers' self-protection awareness; urge consumers to pay attention to consumer rights; promote the whole society to care for and support consumer protection. On the occasion of 3.15, Zhuoxin Group teaches you to identify some common consumer traps in the form of questions and answers about the problems and phenomena of the German Beyerdynamic headphones in the Chinese market:
Q: If you guarantee that the Beyerdynamic headphones I bought are authentic licensed?
A: First of all, when you buy Beyerdynamic headphones, you should check whether there is a product barcode on the product packaging and a unique serial number. Please check the anti-counterfeit label immediately after purchase, if your product is the first Once you are queried, the products you purchase can be guaranteed to be authentic. At the same time, in order to ensure your rights and interests, please try to contact the authorized dealer of Beyerdynamic to purchase.

Q: Why did I just purchase the DT231 to open the anti-counterfeit label query and prompt you to be the Nth query?
A: There are a number of new DT231 and DT990 parallel headphones with fake security labels and barcodes on the market. It is difficult to distinguish from the packaging alone. However, a query will find that the 17-digit information security code you entered has been queried multiple times. This is because the 17-digit information security code of the parallel counterfeiters is the same, and the numbers of the barcodes on the products on the parallel goods are the same. If the 17-digit information security code of the DT231 you purchased is "25749591332612382" and the number on the product barcode is "2210307040A00096", please refuse to purchase, because this so-called licensed product is not guaranteed by Zhuoxin.

Q: Is the parallel headset really cheap? Is there any after sales service?
A: Parallel headsets are usually undocumented by formal channels, smuggled into the country, or assembled and sold in China through smuggled accessories. The channel of parallel headphones is usually hidden, and the quality is not guaranteed. The only advantage is that the price is lower than the authentic licensed. The parallel-made Beyerdynamic headphones that appear on the domestic market all claim to provide one-year warranty service. In fact, the after-sales service of parallel headsets is only for the maintenance itself. If you need to replace any accessories, the charges are quite expensive, and many accessories are not in it. The so-called warranty coverage. That is to say, if the parallel consumers have any need to replace the parts within one year, then the parallel consumers will pay more than the purchase of genuine licensed goods.

Q: The price of the DTX900/800/700 package sold on Taobao is very cheap. Is it genuine?
A: Taobao has a large number of DTX900/800/700 sales, ranging from 300 to 100. These Beyerdynamic headphones, which claim to be a work bag, are not genuine Beyerdynamic products, and the workmanship and sound quality are very rough. Basically, in addition to second-hand products, the bags that appear on the market, that is, the unpacked version of Beyerdynamic headphones, are counterfeit fakes.

Q: Some dealers sell both parallel imports and licensed goods, and they guarantee that they have after-sales service. Is it true?
A: For such a dealer, our company's policy is to stop the cooperation immediately after the discovery. Considering the possibility that he will guarantee the parallel product of parallel imports, our products will not be guaranteed.

Q: If I have problems with after-sales service and the dealer does not cooperate, what should I do?
A: You can contact Zhuo Xin Group directly to solve the problem. You can contact us by email, phone, online message, etc. Zhuoxin Group will pay attention to any suggestions made by each consumer.

3.15 As the “International Consumer Rights Day”, on March 15th each year, the China Consumers Association and relevant departments and enterprises will jointly hold a large-scale publicity campaign to introduce consumer knowledge and legal knowledge to consumers in various ways. Promote consumer rights; awaken consumers' self-protection awareness; urge consumers to pay attention to consumer rights; promote the whole society to care for and support consumer protection. On the occasion of 3.15, Zhuoxin Group teaches you to identify some common consumer traps in the form of questions and answers about the problems and phenomena of the German Beyerdynamic headphones in the Chinese market:
Q: If you guarantee that the Beyerdynamic headphones I bought are authentic licensed?
A: First of all, when you buy Beyerdynamic headphones, you should check whether there is a product barcode on the product packaging and a unique serial number. Please check the anti-counterfeit label immediately after purchase, if your product is the first Once you are queried, the products you purchase can be guaranteed to be authentic. At the same time, in order to ensure your rights and interests, please try to contact the authorized dealer of Beyerdynamic to purchase.

Q: Why did I just purchase the DT231 to open the anti-counterfeit label query and prompt you to be the Nth query?
A: There are a number of new DT231 and DT990 parallel headphones with fake security labels and barcodes on the market. It is difficult to distinguish from the packaging alone. However, a query will find that the 17-digit information security code you entered has been queried multiple times. This is because the 17-digit information security code of the parallel counterfeiters is the same, and the numbers of the barcodes on the products on the parallel goods are the same. If the 17-digit information security code of the DT231 you purchased is "25749591332612382" and the number on the product barcode is "2210307040A00096", please refuse to purchase, because this so-called licensed product is not guaranteed by Zhuoxin.

Q: Is the parallel headset really cheap? Is there any after sales service?
A: Parallel headsets are usually undocumented by formal channels, smuggled into the country, or assembled and sold in China through smuggled accessories. The channel of parallel headphones is usually hidden, and the quality is not guaranteed. The only advantage is that the price is lower than the authentic licensed. The parallel-made Beyerdynamic headphones that appear on the domestic market all claim to provide one-year warranty service. In fact, the after-sales service of parallel headsets is only for the maintenance itself. If you need to replace any accessories, the charges are quite expensive, and many accessories are not in it. The so-called warranty coverage. That is to say, if the parallel consumers have any need to replace the parts within one year, then the parallel consumers will pay more than the purchase of genuine licensed goods.

Q: The price of the DTX900/800/700 package sold on Taobao is very cheap. Is it genuine?
A: Taobao has a large number of DTX900/800/700 sales, ranging from 300 to 100. These Beyerdynamic headphones, which claim to be a work bag, are not genuine Beyerdynamic products, and the workmanship and sound quality are very rough. Basically, in addition to second-hand products, the bags that appear on the market, that is, the unpacked version of Beyerdynamic headphones, are counterfeit fakes.

Q: Some dealers sell both parallel imports and licensed goods, and they guarantee that they have after-sales service. Is it true?
A: For such a dealer, our company's policy is to stop the cooperation immediately after the discovery. Considering the possibility that he will guarantee the parallel product of parallel imports, our products will not be guaranteed.

Q: If I have problems with after-sales service and the dealer does not cooperate, what should I do?
A: You can contact Zhuo Xin Group directly to solve the problem. You can contact us by email, phone, online message, etc. Zhuoxin Group will pay attention to any suggestions made by each consumer.


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