Anhui invests 4.1 billion to build rural power grids in 2012

Since the State Grid Corporation announced to the society for the first time the "Three Ten Tens", the power of Anhui Province has been actively implemented. In rural areas, the new round of rural power grid upgrading and upgrading will continue to be promoted. In 2012, the provincial power company will invest 4.11 billion yuan to build a rural power grid and build 3 electrified counties, 38 electrified townships, and 550 electrified villages to solve the low-voltage problem of 155,000 rural households. In the city, we will continue to introduce new technologies and new ideas, innovate and open up service channels, and create more convenient ways of using electricity.

To implement a new round of rural power grid reconstruction in rural areas, our province will actively implement a new round of rural power grid transformation and upgrading projects. As of the end of November 2011, the province has invested 2.683 billion yuan in rural power grid upgrading and upgrading, and 139 35-kilovolt transformer substations have been built and transformed, with an added capacity of 954.15 mega-volt amperes; 35,544.4 kilometers of 35-kV lines have been constructed and reconstructed, 10 The KV line is 8142.7 kilometers and the low-voltage line is 13817.6 kilometers. The newly built and replaced 10,600-volt distribution transformers are 5,678 units, which directly transforms 706,000 households' electricity consumption facilities in rural areas. The transformation and upgrading of rural power grids has solved problems such as weak rural grids, low power supply quality, large power supply losses, and problems with power supply, such as “crackers”, improving the ability of rural power grids to resist natural disasters, and promoting resource-saving and environment-friendly. Harmonious society construction.

We will comprehensively carry out comprehensive management of "low voltage" in rural areas. The company clearly promoted the comprehensive management of rural “low voltage” in 2011. As of the end of November 2011, the province had completed a “low voltage” rectification task for 1,488,000 rural households, effectively guaranteeing households such as air conditioners, rice cookers, and refrigerators. The normal use of electrical appliances.

We will further promote the construction of new rural electrification counties. As of November 2011, the number of new rural electrification counties, townships, and villages built in the province reached 19, 350, and 4,459 respectively, accounting for 31.14%, 31.11%, and 29.81% of the corresponding administrative districts in the province. The new countryside electrification construction has expanded the beneficiary surface of clean and highly efficient power energy, which has greatly facilitated the daily life of rural residents.

Create "Ten-minute payment circle"

In the city, our province will vigorously promote multi-channel payment methods such as social collection, bank deduction, electricity charge cards, and mobile payment to create a “ten-minute payment circle”. In 2011, there were 1,555 new charging points (1541 socialized collecting points), and the total number of charging points in the province reached 4,529; 38 new self-service payment terminals were added in the province; and provincial-level telecommunications, mobile companies and Unicom companies were established. As for the collection platform, the province's 24,380 mobile, China Unicom and telecommunications collection points have already met the technical conditions for collecting electricity charges. Use the electricity charge recharge card to dial the province's unified power recharge phone, you can recharge the electricity fee for any customer number in the province to facilitate customers to pay electricity. Actively explore electricity charges to inform SMS business and expand online business. A total of 18.51 million users in the province subscribed to the SMS service and enjoyed electricity price information alerts and notifications. Established 95598 power supply service website to provide power supply information for customers in 17 prefectures and cities across the province in time to provide information on power outages, electricity price standards, electricity use knowledge, service guides, etc., electricity bills, electricity bills, business progress inquiry, file search, SMS subscription, and business Consulting, online communication 7 online service projects.

Unblocked Opinions and Suggested Communication Channels In 2012, Anhui Electric Power Company will focus on implementing the new “Three Ten Articles” to carry out special actions to protect residential electricity service quality.

Smooth communication channels for customer opinions, suggestions and complaints. Through telephone, network, fax, radio station, business office suggestion box and other forms to actively deal with customer-reported problems; 95598 power supply service hotline 24 hours to accept business consulting, complaints, repairs; 95598 power supply service website to provide real-time online consulting services; company's external portal Set up consulting complaints section; Power Supply Business Office set up suggestion box comments book; Regularly participate in the provincial radio station's “Political Fengfeng Hotline” program; Regularly hold customer forums, meetings of guild symposiums, and timely solve the “power of customers” ,trouble".

The issuance of the new "Three Ten Articles" is to use external supervision power to promote internal normative services and promote the construction of the company's travel style.

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