Abstract: Porsche technicians can quickly use AR technology to assist with repairs
For those working in maintenance and related fields, it is very important that both hands are convenient. However, what if you need to consult an expert? Like Porsche Motors, invest in some augmented reality technology (AR) to help you.
Porsche Motor North America announced yesterday (November 20, 2017) that the company introduced a set of augmented reality technology called "Tech Live Look" to improve the technical service level of Porsche in the United States. .
Tech Live Look technology uses Atheer's AiR Enterprise software platform, an augmented reality product solution provider that also incorporates lightweight smart eyewear technology. These high-tech devices feature the latest projection technology and are equipped with a high-definition autofocus camera that displays precise images such as threads on the screws. The AR glasses are powerful and equipped with lights to illuminate the light in the darkness of the engine compartment and under the car.
What is the working principle of this technology? When the service technician at the Los Angeles Porsche dealer wears the professional goggles, the software can be connected to the Porsche technical support team in Atlanta via software. Despite being nearly 2,200 miles apart, the technology enables the Porsche technical support team to clearly see the situation at the Los Angeles dealership and enable remote real-time technology docking.
The “see what I see†video conferencing technology provides immediate access to remote professionals (video calls), enabling both parties to quickly identify technical issues and properly resolve them, as well as help with time-consuming repairs. Shortened by 40%, the conclusion stems from the conclusion of the pilot program study launched in July this year for eight Porsche dealers in California, Florida, Indiana, New Jersey, Washington, and Canada.
In addition to real-time video, Tech Live Look technology provides additional services that allow the technical support team to take screenshots or send technical bulletins (technical bulleTIns) to the projection surface of the glasses for use by technicians who are performing vehicle repairs. This type of information exchange is much more efficient than sending emails and pictures or passing a complex technical problem over the phone.
It is said that the smart glasses are priced at $2,750 per pair, and Tech Live Look technology will be officially offered to Porsche's North American distributors in 2018.
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